We service the following towns: Alburg, Bakersfield, Cambridge, Colchester, East Fairfield, Essex, Essex Junction, Fairfield, Fairfax, Fletcher, Franklin, Georgia, Grand Isle, Highgate, Jeffersonville, Jericho, Johnson, Milton, North Hero, Saint Albans, Sheldon, Parts of South Burlington, South Hero, Swanton, Underhill, Waterville, Westford, and Williston.
Who We Are
Simply put, we specialize in keeping our customers comfortable. We’ve made it our mission to always exceed customers’ expectations by analyzing each customer’s unique comfort needs and wants, recommending the best possible heating and/or cooling system to meet efficiency and comfort requirements, and providing prompt, courteous service. By providing personal, individualized attention, we are strengthening the connection between our company and our customers.
We understand that finding a reliable heating and cooling company is a difficult and sometimes costly endeavor. We are fully licensed, offer free estimates and stand by our work!
Meet Our Team
Sean Brock, Owner and Senior Service Tech/Installer
Sean has over 20 years of service and installation experience, he has provided service to all makes and models of home comfort appliances. Sean is certified in Oil, LP and Natural Gas. He is licensed as an EPA Universal technician, and also holds his state of Vermont Specialist Electricians license and his Specialist Plumbing license. This allows him to provide all needed repairs or installations on your equipment.
Sean began his career in 1998 working for Liberty Propane in St.Albans, Vermont. Over the years he honed his skills and improved his service abilities. He acquired his LP, natural gas, specialist plumbers license and oil certifications while employed by Ultramar Energy is St.Albans. In 2005, Sean took a position with Vermont Gas Systems in South Burlington. In the 11 years he was employed by Vermont Gas he progressed through the company achieving the level of Senior Service Technician. Sean has years of training and hands on experience servicing and installing residential heating and hot water systems.
Nikole Brock, Vice President & Office Manager
Nikole has many years of customer service experience. In her early career she worked as an Ambulatory Support Specialist at Fletcher Allen Healthcare in Burlington. After Sean & Nikole had their second child, Nikole decided to open a home childcare program at their house in Fairfax. For 10 years she provided exceptional childcare to many families in the Fairfax area. She was a 4 star provider, a Starting Points network leader and a trusted source for other providers to communicate with on childcare services. In 2014, after their fourth child was born, Nikole went to work for the Fairfax Elementary School as a para educator.
As business increased it was apparent there was more need for an office manager and Nikole took on the role. She left Fairfax School and began working as the office manager for Brock’s Heating, Air Conditioning & Gas Services.
Noah Brock, Service Technician
Noah is a bright and hardworking young man. He is currently certified in Natural Gas and begins his LP certification in March. He also holds his EPA certification. The kid can keep up with the best of them and works well with the rest of the team. He is well rounded and can be relied on to help out wherever help is needed.
Shane Brown, Service Technician & Installer
Shane came to us in March of 2019 as a service technician. Sean quickly realized Shane’s ability to also install equipment as well and now utilizes him as the primary heat pump installer. Shane is certified in Oil, LP, and Natural Gas and is EPA Certified. He brings many years of service experience with him and has a keen ability to diagnose and repair most heating equipment very quickly and efficiently.
Andrew Shaw, Service Technician & Installer
Andrew joined Brock’s in January 2021. He brings great energy to our team. Always willing to try something new and ready to jump on whatever project needs to be done! He’s a great addition to our crew.
Andrew was an LP delivery driver and decided to try something different. He is learning to service the heating and AC needs of our customers. In his time off, he can be found at the mountain on his snowboard or working on one of his properties!
Edward White, Installation Technician
Eddie joined us in 2018 as an entry-level installation and service tech. We realized right away that his installation skills were going to be put to use. His attention to detail and eye for building a system secured his position as lead installer.
When he’s not here putting in equipment he’s watching his kids play hockey, coaching baseball, or sitting around the fire in his back yard.
Elayne Glover, Customer Service Rep & Dispatcher
Bio coming soon!
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M-F: 8am - 4pm
24-Hour Emergency Service Available