Service Plans

Join and Save

Our Service Pro service agreements are designed to help you save on costly repairs with preventative maintenance and ensures your house is running at maximum efficiency.

Routine maintenance on your HVAC and plumbing systems by our professionals keep your systems running at peak performance and will drastically extend their lifetime. When maintenance is neglected there is potential for frozen pipes, no heat or even eletrical fires! Keep you and your family safe with our one of our service plans today!

Plans for Every Need

Bronze Packages

Single Heating System Plan
$20/month // $300/year

Single A/C System Plan
$20/month // $300/year

Plumbing System Plan
$15/month // $180/year

Additional Options

Air filters delivered & installed (basic blue)
$8/month // $96/year

Water filters delivered & installed (basic 5 micron)
$10/month // $120/year

Smoke & Thermostat Battery Plan (Twice a year)
$10/month // $120/year

Service Plan Details

All Service Pro Service Agreement Plans

NO EMERGENCY SERVICE FEES
If you are in need of emergency service, no matter what time of day or night that you call, you will not pay a premium fee. You will receive the same quality service as always but pay only from the standard pricing menu!

DISCOUNTS
You will receive a discount of up to 15% off your total service for as long as our Service Pro relationship remains in effect.

TRANSFERABLE
Your Service Pro agreement can either be transferred to your new home, or to the buyer of the home you are selling. It’s your choice!

PRIORITY SERVICE
As a Service Pro Member, your job will be scheduled as a leading priority.

A TRUSTED PROFESSIONAL ON YOUR HOME SERVICE TEAM
Your technician is not only trained to care for your equipment, he’s trained to care for you and your home. You’ll take comfort in knowing our technicians are drug-tested and background checked; first rate providers are all we’ll allow in your home.

100% SATISFACTION GUARANTEE
We promise your complete satisfaction – GUARANTEED! If you are not fully satisfied, let us know and we will make it right.

Plumbing System Plan
  • Clean and check water heater burner assembly
  • Drain water heater and clear tank of sediment
  • Check vent assembly
  • Check temperature and pressure relief valve
  • Check thermostat settings and adjust
  • Check all safety controls
  • Inspect for toilet leaks and proper flush
  • Check water measuring device
  • Float ball, overflow tube and linkage will be adjusted and set to manufacturer’s specifications
  • Check and adjust regulator as necessary
  • Check water pressure on incoming lines
  • Exercise/check all valves for proper operation
  • Check all outside faucets
  • Label main shut-off valve for easy emergency identification
  • Check all connections and hoses to dishwashers and washing machines
  • Tighten all loose packing nuts
  • Check all copper piping for corrosion
  • Check all drains for proper operation and back-pitch
Heating System Plan
  • Check and adjust pilot and safety controls
  • Lubricate motors and bearings
  • Check heat exchanger for cracks (visual)
  • Change filters
  • Check pressure switches
  • Check circulator pump
  • Check temperature rise for proper operation of the heating system
  • Check gas valves
  • Check electrical connections
  • Check belt and adjust tension
  • Check thermostat controls
  • Check condesate pump
  • Check vent pipe
  • Vacuum clean burners and compartments as applicable
Air Conditioning System Plan
  • Check thermostat controls
  • Check air temperature difference across evaporator coil
  • Check for proper operating temperature and pressure
  • Check suction line insulation
  • Check condensate drain line
  • Check for adequate refrigeration charge (as needed)
  • Change filters
  • Lubricate all motors and bearings
  • Check air temperature across condenser
  • Check electrical tolerances
  • Check and adjust belt
  • Check evaporator coil (if accessible)
  • Check all wiring and connections
  • Check safety controls and service valves
Terms & Conditions

1. Term of this agreement: The Agreement shall continue for one year from the Plan Start Date and shall automatically renew for successive one yer periods thereafter following the annual tune up, unless cancelled by either party at the time of notice in writing mailed to the other party. The Customer is responsible for calling Brock’s to schedule their annual tune-up within 30 days of the end date. This Agreement may be terminated upon 15 days prior written notice if the Customer fails to pay the applicable Service Pro Service Agreement price when due. This Agreement will terminate without refund at Brock’s option if the Customers heating equipment is serviced by any party other than Brock’s. A pre inspection of the equipment is required and it is the sole discretion of Brock’s as to the condition and availability of coverage for the equipment. A one time $25 pre inspection is required on all heating equipment prior to initial
commencement of the Plan.

2. Heating system coverage: This Agreement provides coverage for one piece of heating equipment (furnace, boiler, or water heater) only, with a 300,000 BTU per hour limit where applicable, provided that the equipment has been inspected and approved for coverage by a Brock’s technician. Brock’s will not service equipment that is obsolete, inaccessible, in poor condition or poorly installed. Brock’s makes these determinations in its sole and unrestricted discretion.

3. Workmanship: The standard of workmanship hereunder shall be that which is reasonable and customary to the industry.

4. Warranties: Brock’s makes no warranties, expressed or implied, including but not limited to any warranty of merchantability or fitness for a particular purpose, except as expressly set forth herein.

5. Refusal of service: Brock’s reserves the right to refuse service (“Red Tag”) for any unit that it determines is unsafe, obsolete or otherwise violates this section. Brock’s may turn off a Red Tagged unit. It is the Customer or equipment owners responsibility to keep a Red Tagged unit off until all necessary repairs or replacements are made. The Customer or equipment owner shall indemnify and hold harmless Brock’s for any lawsuit, claim, loss or costs related to Red Tagged equipment.

6. Customer Status: The Service Pro Service Agreement is available only to Customers who are in good standing and have current account balances.

7. Liability: Brock’s shall not be liable for failure or delay to provide the service called for under this Agreement if such failure or delay results from: strike or other labor disturbance, fire, flood, lightening, act of God, supply shortages, unattended homes, blown fuses, defective air filters, thrown circuit breakers, outdoor tanks, concealed parts or equipment, governmental laws or other regulations, supplier’s inability to supply parts, or failure of Customers supply of electricity or water. Brock’s shall not be liable for product losses, oil run outs or lack of product, failures of oil or gas units or parts, related piping, appliances, tank or line leaks, environmental or other property contamination or loss, claims, damages, losses, costs or injuries to persons or property, operation or non-operation of equipment, unless directly resulting from the sole negligence of Brock’s. The Customer’s sole remedy is a refund of fees paid to Brock’s. Brock’s shall not be liable and the Customer shall not seek consequential, special, incidental, indirect or punitive damages for any reason.

8. Customer responsibilities: Brock’s shall not be liable under this Plan for the Customer’s failure to use ordinary care in the operation of heating equipment, including but not limited to: the Customer’s failure to keep adequate water in boiler (if applicable), LP, oil or kerosene in tank, replace air filters, or to turn on the main switch, or any other cause related to normal operation of heating equipment or which may affect Brock’s ability to fulfill its obligations under the terms of this Plan.

9. Transferability: This Plan may be transferred to new occupants at the service address specified on the reverse side of this page, with prior approval by Brock’s. Payments made under this Plan are not refundable.

10. Payments: Payments will be charged monthly or yearly and will auto-renew unless customer provides written notice opting-out of service.

Sign Up for a Service Pro Service Agreement Now!

Please fill out the form below and a customer service representative will be in touch ASAP. Prefer to sign up via mail? Download the service agreement, complete the form, and mail to us at PO Box 398, Fairfax, VT 05454.


Our Service Area

We service the following towns: Alburg, Bakersfield, Cambridge, Colchester, East Fairfield, Essex, Essex Junction, Fairfield, Fairfax, Fletcher, Franklin, Georgia, Grand Isle, Highgate, Jeffersonville, Jericho, Johnson, Milton, North Hero, Saint Albans, Sheldon, South Hero, Swanton, Underhill, Waterville, and Westford.

Contact

Office: 802.849.2466
info@brocksheating.com

Hours

M-F: 8 am - 4 pm
S-Su: Closed
24-Hour Emergency Service Available

Efficiency Excellence Network - Efficiency Vermont
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